Terms and Conditions
By placing an order with Hair by Tracy Gallas, customers agree to the following terms and conditions.
All orders are subject to payment confirmation. Customers are responsible for ensuring that their order and delivery details are correct when placing an order.

Payment Policy
Full payment is required when placing an order. Orders will be processed once payment has been confirmed.
Customers must ensure that their payment details are accurate and that payments are completed successfully.
Payments are processed securely through the payment methods available on our website.
If a payment fails or an order payment cannot be confirmed, the order may be delayed until the issue is resolved.

Contact & Customer Support
Customers can contact Hair by Tracy Gallas with questions about products, orders, deliveries, or returns using the contact details provided on our website.
We aim to respond to customer enquiries as soon as possible and provide assistance with any order-related issues.

Order cancellation policy
Once an order has been placed and payment confirmed, cancellation requests may not be accepted if the order has already been processed or prepared for dispatch.
Customers who wish to cancel an order should contact Hair by Tracy Gallas as soon as possible. Cancellation requests will be reviewed at discretion of the company.